Customer Service

Customer Service is a key area of focus with Ott/Haverstock Funeral Chapel and Cremation Services. We have worked through the years to build upon a reputation of unfailing quality and professional service. We are dedicated to each and every client, to serve him or her as if they were part of our very own family. Each of our staff is dedicated to the needs of the families we serve, whenever those needs arise.

Our business philosophy supports our dedication to Customer Service:

• To serve the Michigan City area community with warmth and understanding.
  
• To treat each family as if it were our own.
  
• To provide our families the best professional service possible, the most modern facilities available, and an efficient staff to be available at all times for assistance at the most economical cost available.
  

We at Ott/Haverstock understand your needs and concerns. We are here for you, whenever you may need us. We welcome you to contact us or request a personal consultation for more information.